At Eversteel, we stand behind the quality of our products and want you to be satisfied with your purchase.
1. Returns
We accept returns within 30 days of delivery. To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
2. Non-Returnable Items
Certain items may not be eligible for return, including:
- Final sale items
- Customized or personalized products
3. Refunds
Once your return is received and inspected:
- We will notify you of the approval or rejection of your refund
- Approved refunds will be issued to your original payment method
4. Shipping Costs
- Original shipping costs are non-refundable
- Customers are responsible for return shipping unless the item is defective or incorrect
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and details. We will resolve the issue as quickly as possible.
6. Exchanges
We only replace items if they are defective or damaged. Contact us to arrange an exchange.
7. Contact Us
For returns, refunds, or any questions, please contact:
[email protected]